Mobility assistance
Request wheelchair or mobility support as early as possible so airport handling can be coordinated.
TRAVEL INFORMATION
Special Assistance
Plan ahead for mobility support, medical equipment, children traveling alone and assistance animals. Your confirmed itinerary and fare rules remain the final reference for your trip.
CARE FROM THE START
SPECIAL ASSISTANCE
Medical devices
Advise Gensan Air about essential devices, batteries or oxygen-related needs before departure.
Unaccompanied travelers
Children traveling alone require prior service confirmation and the applicable handling process.
Service animals and pets
Acceptance depends on route, aircraft, documentation and local authority rules. Advance approval is required.
Conditions of Carriage
Read the integrated Draft 1.2, including proposed fare penalties, pet acceptance and carrier disclosures. This fictional project draft has no operational effective date.
VIEW DOCUMENT & CHAPTERS →